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ServiceNow Remote services Support Engineer – Ostrava

Support Functions Permanent contract Czech Republic Ostrava

Job Description

  • Direct cooperation with ServiceNow, providing specific services to their global customers
  • Communication with customers on a daily basis to resolve their upcoming upgrade challenges
  • Preparation and presentation of upgrade plans for customers with their ServiceNow platforms.
  • Opportunity to learn about the enterprise processes of different global customers


  • Minimum of 1 or more years' experience with ServiceNow
  • Excellent communication and presentation skills
  • Ability to prioritize and organize tasks and assignments
  • Ability to work in a global and multicultural environment
  • Fluency in English (at least B2)
  • Additional French language is an advantage

Company Description

We are digital transformakers delivering innovative technology consulting for businesses and improving business performance by making companies truly digital.

We are looking to hire technical consultants who are curious, creative and innovative and approach their jobs with a can-do attitude. You will work at the office located in the heart of Prague and serve customers from all over Europe. At Devoteam, you will enjoy the best of both worlds: a big company operating in 18 countries and a friendly environment that gives you a “startup-ish” feel.

Come to do the job of your dreams that you've never dreamed of. Yet.


Additional Information

Benefits and perks

  • Training and certifications in current and high-in-demand technologies and methodologies
  • Transparent career path including mentoring
  • Opportunity to travel abroad and meet our customers who are leading companies in EMEA region
  • Unlimited contract
  • Five weeks of vacation and sick days
  • Flexible office hours and home office
  • We provide above standard company devices (iPhone/Mac or Android/PC)
  • Multisport cards, language courses, meal vouchers, team buildings and other company events, delicious breakfast and snacks and other benefits

#DigitalTransformakers of Support roles

#Ultra-Connected #IdeasProducer #KingOfManagement

Are you full of energy, unrivalled in your power of communication, with “geek” your mother tongue?


Does the thought of joining an international group with the spirit of an agile start-up to become steeped in innovation attract you? Are your buzzwords ultra-connected, innovation and agility? Gifted in Finance, HR and other support functions?

Don’t delay. We have a place for you in our family!

Malika DramsyResponsable Recrutement des entités Infrastructures/Cloud - Siticom - Risk & Security